Policies

Returns

In store returns on bicycle parts and accessories are allowed within 30 days with a Velosoul shop receipt. Refunds will be given in the same form as the payment that was originally made for the item. All returned parts and accessories must be in the same condition in which they were sold…new!

In store returns on bicycles are allowed within 30 days with a Velosoul shop receipt. Refunds will only be given in the form of in store credit. All returned bicycles must be in the same condition in which they were sold…new!

Forms of Payment

We accept:
Visa, MasterCard, American Express and Cash

We do not accept checks.

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